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Terms & Conditions

1. Introduction

Welcome to ClovyRE. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. These terms apply to all visitors, customers, and users of the site. Please read them carefully before making use of our services. If you do not agree, you should discontinue use of our website immediately.

2. Eligibility

To purchase from our site, you must be at least 18 years old or have the consent of a parent or legal guardian. By placing an order, you confirm that you meet these requirements and have the legal capacity to enter into a binding contract.

3. Account Creation

Users may create an account to streamline the shopping process. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. ClovyRE shall not be liable for any loss or damage resulting from unauthorized access to your account.

4. Orders & Payments

By placing an order, you agree that all information provided is accurate and complete. Orders are subject to availability and acceptance. All payments must be made securely through our trusted third-party payment providers. Prices are displayed in EUR (unless otherwise specified) and may include applicable VAT. International customers are responsible for any customs duties or import taxes.

5. Pricing & Promotions

ClovyRE reserves the right to adjust prices, apply promotions, or discontinue products at any time without prior notice. In the event of a pricing error, we may cancel or refuse any orders placed at the incorrect price. Promotions may be subject to additional conditions.

6. Product Availability

We strive to keep our inventory accurate, but product availability is not guaranteed. If an item is out of stock after an order has been placed, we will notify you promptly and issue a refund or offer a replacement where possible.

7. Shipping & Delivery

We aim to deliver orders within the estimated timeframes provided at checkout. Delivery times may vary depending on the destination and external factors beyond our control. ClovyRE is not liable for delays caused by carriers, customs, or unforeseen events. Risk of loss and title for items pass to the customer upon delivery by the carrier.

8. Returns & Refunds

Our Returns Policy applies to all purchases. Items must be returned in their original condition and packaging within the specified return period. Certain items (such as final sale products or hygiene-sensitive goods) may not be eligible for return. Refunds will be processed via the original payment method.

9. Intellectual Property

All content on this site, including but not limited to text, images, logos, graphics, and designs, is the property of ClovyRE or its licensors. You may not copy, distribute, reproduce, or exploit any content without prior written permission from ClovyRE.

10. Limitation of Liability

To the fullest extent permitted by law, ClovyRE shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the product purchased.

11. Warranties & Disclaimers

Products are provided β€œas is” without warranties of any kind, express or implied, including fitness for a particular purpose. While we strive to ensure accurate product descriptions, we do not warrant that the information on this site is error-free or complete.

12. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content, accuracy, or practices of external sites and accessing them is at your own risk.

13. Force Majeure

ClovyRE shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, transportation issues, or government actions.

14. Severability

If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

15. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Germany and the European Union. Any disputes shall be resolved exclusively in the courts of Berlin, Germany.

16. Changes to Terms

ClovyRE reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with the updated effective date. Continued use of the site constitutes acceptance of the new terms.

17. Contact Us

If you have any questions about these Terms & Conditions, you can contact us at:

πŸ“§ support@clovyre.com
πŸ“ Alexanderplatz 5, 10178 Berlin, Germany
πŸ“ž +49 30 12345678
Working Hours: Mon – Fri: 9:30 AM – 5:30 PM CET | Sat–Sun: Closed